Policy
APPOINTMENT POLICY
– We do not require a deposit to book an appointment. Please arrive on time out of respect for our technicians and other guests.
– If you need to cancel or reschedule, please notify us at least 24 hours in advance.
– Guests arriving more than 10 minutes late may need to reschedule or wait for the next available technician.
– To book, reschedule, or cancel an appointment, please call us directly at (817) 453-9879.
– Walk-ins are always welcome and are served based on technician availability.
SALON POLICY
– No refunds. If you are not satisfied with your service, please inform our manager before leaving the salon so we can make every effort to resolve the issue.
– We reserve the right to refuse service to anyone with contagious nail or skin conditions, open wounds, or any condition that may affect the safety of our clients and staff.
– We do not perform ingrown toenail removal. Please consult a licensed medical professional for proper treatment.
– Children are welcome but must be supervised by an adult at all times. We are not responsible for unattended children.
– We are not responsible for lost, stolen, or damaged personal belongings.
– Please keep your phone on silent and help us maintain a relaxing atmosphere for all guests.
– No pets are allowed inside the salon unless they are certified service animals.
– We reserve the right to refuse service to anyone displaying inappropriate, abusive, or disruptive behavior.
GUARANTEE POLICY
– Gel Polish, Dip Powder, Acrylic, Builder Gel, T.A.P. Hybrid Gel, and Gel-X services are guaranteed for 7 days against lifting or chipping caused by normal wear.
– Regular nail polish is not covered under our guarantee.
– Repairs resulting from accidents, misuse, or improper care are not included.
– Please contact us as soon as possible if you experience any issues during the guarantee period.
THANK YOU
Thank you for choosing ALLURE NAILS & SPA. We sincerely appreciate your trust and look forward to providing you with exceptional nail and spa services in a clean, relaxing, and welcoming environment.
ALLURE NAILS & SPA
900 N Walnut Creek Dr #104, Mansfield, TX 76063
Phone: (817) 453-9879
